Faq VivyPay.com

What is VivyPay.com?

What services does VivyPay.com offer?

I have a VivyPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a VivyPay.com subscription?

I do not remember having subscribed to VivyPay.com.

I did not receive an email from VivyPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

To find out which offer matches your subscription, simply log in to your customer interface using the email address you used when you purchased it and the password that was assigned to you. On the page "Your access" you will find all the details of your subscription and the site which you have subscribed to.

Where can I find information about my subscription and my VivyPay.com payment history?

I have several VivyPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with VivyPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on VivyPay.com secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?